Privacy Policy

Arctic Web Design ("we", "our", "us") respects your privacy. This policy explains what personal information we collect through arcticwebdesign.ca, how we use it, and the choices you have. We follow Canadian privacy principles, including those in the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information we collect

• Contact details you provide — name, email address, and project details you submit through our quote or contact forms or live chat.
• Project information — business details, content, and credentials you share so we can design and build your website.
• Technical data — basic, anonymized analytics such as pages visited, browser type, and approximate region, used to improve the site.

2. How we use your information

• To respond to your inquiries and provide quotes.
• To deliver the web design services you request.
• To improve our website and services.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information. We do not use your data for unrelated marketing without your consent.

3. Cookies

This site uses only essential, privacy-respecting functionality. We do not run third-party advertising trackers. If we add analytics cookies in the future, this policy will be updated and consent requested where required.

4. Data storage & security

Your information is stored securely and accessed only by our team members who need it to serve you. While no method of transmission over the internet is 100% secure, we apply reasonable technical and organizational safeguards appropriate to the sensitivity of the data.

5. Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing info@arcticwebdesign.ca. We will respond within 30 days.

6. Third-party links

Our site may link to external websites. We are not responsible for the privacy practices of those sites; we encourage you to review their policies.

7. Changes to this policy

We may update this policy from time to time. The "last updated" date above will reflect the most recent revision, and material changes will be highlighted on this page.

8. Contact us

Questions about this policy? Email info@arcticwebdesign.ca — Arctic Web Design, Oakville, Ontario, Canada.